Payment details

The payment details page provides comprehensive information about a specific payment. To view the payment details, select the payment ID in the payments list. The top of the payment details displays the sending amount and currency, the beneficiary (nickname), and the payment ID.

Payment timeline

The payment timeline shows each payment state transition and the elapsed time between them. Changes in green show successful states, while changes in red show stalled or failed states. For failed states, you'll see an error message that includes:

• An error code
• An error description
• Resolution options ( What you can do )

Payment summary

The first part of the payment summary shows the sending amount and currency, the exchange rate, and the receiving amount. The second part of the payment summary shows the total sending amount and currency, an expandable breakdown of the payment's total transaction fees, and the converted amount that was sent to the beneficiary.