{"templateId":"markdown","versions":[{"version":"v1.40","label":"v1.40 STS","link":"/products/custody/v1.40/ui/error-management","default":true,"active":false,"folderId":"c15a2701"},{"version":"v1.39","label":"v1.39 STS","link":"/products/custody/v1.39/ui/error-management","default":false,"active":false,"folderId":"c15a2701"},{"version":"v1.38","label":"v1.38 STS","link":"/products/custody/v1.38/ui/error-management","default":false,"active":false,"folderId":"c15a2701"},{"version":"v1.34","label":"v1.34 LTS","link":"/products/custody/v1.34/ui/error-management","default":false,"active":false,"folderId":"c15a2701"},{"version":"v1.26","label":"v1.26 LTS","link":"/products/custody/v1.26/ui/error-management","default":false,"active":true,"folderId":"c15a2701"},{"version":"v1.19","label":"v1.19 LTS","link":"/products/custody/v1.19/ui/error-management","default":false,"active":false,"folderId":"c15a2701"},{"version":"v1.15","label":"v1.15 LTS","link":"/products/custody/v1.15/ui/error-management","default":false,"active":false,"folderId":"c15a2701"}],"sharedDataIds":{"sidebar":"sidebar-products/custody/@v1.15/sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":["admonition"]},"type":"markdown"},"seo":{"title":"Error management","description":"User guides, API reference, and support resources.","siteUrl":"https://docs.ripple.com","lang":"en-US","llmstxt":{"hide":false,"sections":[{"title":"Table of contents","includeFiles":["**/*"],"excludeFiles":[]}],"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"error-management","__idx":0},"children":["Error management"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["When a transaction is prepared in the ","Ripple Custody"," UI, the system automatically executes a dry-run of the operation. 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The accounts' balance may differ from the on-chain balance."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Tracker identification failed"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["The indexer is unable to establish a connection to the node."]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["You can't broadcast a transaction because of the missing connection between the indexer and the node; no accounting operation (such as transactions, balances, address generation) will be performed."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Tracker not in sync"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["The indexer was unavailable for a period of time."]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["You can still broadcast a transaction, but a delay in the detection of both inbound and outbound transactions, which impacts the accounts' balance, is expected."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["Tracker not in sync"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["The node was unavailable for a period of time."]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Depending on the ledger, you can still broadcast a transaction, but a delay in the detection of both inbound and outbound transactions, which impacts the accounts' balance, is expected."]}]}]}]}]},{"$$mdtype":"Tag","name":"Admonition","attributes":{"type":"success","name":"Tip"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If you run into an error where the indexer and node are out of sync, Ripple recommends that you don't broadcast a transaction. 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